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Notice of Nondiscrimination and Accessibility Rights

Life Health Care Medical Group (“LHCMG”) complies with applicable Federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, or sex. LHCMG does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

LHCMG:

  1. Provides free aids and services to people with disabilities to communicate effectively with us, such as (a) Qualified sign language interpreters and (b) Written information in other formats (large print, audio, accessible electronic formats, other formats).
  2. Provides free language services to people whose primary language is not English, such as (a) Qualified interpreters and (b) Information written in other languages

If you need any of the above services, don’t hesitate to contact the Civil Rights Coordinator at the phone number below. If you need TTY Services, please call 714-784-5433. Suppose you believe that LHCMG has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex. In that case, you can file a grievance with Hoag by contacting the Civil Rights Coordinator listed below:

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the above-noted Civil Rights Coordinator can help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201

1–800–368–1019, 1-800–537–7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.